Fabricante:
Salesforce Desk
Aplicación:
Desk.com
Versión:
Using API V2
Mercado:
CRMs en general
The method of integration we use for Desk.com is to periodically (daily/hourly) 'cache' the contact data which would then be available to identify the caller. This 'cached' contact data is used to identify callers therefore would not be 'live' data.
Also for international numbers stored in Desk.com, please ensure that any international numbers are stored with the zero format rather than using the ‘+’ format.
For Microsoft Internet Explorer and Mozilla Firefox web browsers, dialling is only supported for Desk.com when using Next Gen Agent mode. Dialling is supported in Google Chrome web browser for both Classic Agent and Next Gen Agent Desk.com modes
Sistema operativo:
Windows
Opciones de instalación:
Mandatory remote installation required.
Product:
4Sight